Please use the Shipping Estimator tool in your Shopping Cart to calculate the costs and delivery times for each shipping option. The finalized charges will appear in step 2 and 4 of the checkout. These costs are calculated based on the product selection and your shipping address.

Delivery details

Delivery of your order is subject to the availability of our inventory and the shipping method you select.

We may split your order into more than one shipment, depending on the availability of each product. If your order is split you will not be charged for the extra delivery, although your shipping charges may be split over the various invoices. If you need to receive one of your products sooner, we recommend that you place it in a separate order to avoid any possible delays. Your credit card will not be changed until we have shipped your product.

Carriers usually deliver between 8 am and 5 pm local time. If you are not home to accept delivery, we will leave you a delivery notification card with further details and a pick up location. For your own security, please bring proper photo identification when you pick up your order.

You can check the status of your order by clicking on the My Orders tab at the top of our Home page, and logging into the system using your account information. Tracking numbers can be found in your shipment notification email or in My Orders.

You can trace your package with Canada Post by visiting Canada Post's web site at  www.canadapost.ca or calling 1-888 550-6333 Monday to Friday between 8:00 a.m. and 6:00 p.m. local time. Packages shipped with Purolator can be tracked from their website www.purolator.com or by calling 1-888-744-7123 Monday to Friday between 8:00 a.m. and 6:00 p.m. local time.